San Diego, CA — October 23, 2025
DeWitt Move Worldwide is proud to announce its exceptional performance in the 2025 Customer Satisfaction Index (CSI) scores from the GSA Centralized Household Goods Traffic Management Program (CHAMP). DeWitt Move Worldwide again earned CSI scores exceeding 100 as a Transportation Service Provider (TSP) for both Domestic and International household goods moves.

The CSI is a key performance metric used by the U.S. General Services Administration (GSA) to evaluate the quality of service provided to federal employees relocating under the CHAMP program. Continually scoring above 100 reflects a strong commitment to customer satisfaction and operational excellence.

“We are honored to see our dedication to service reflected in these outstanding scores,” said John Burrows, President of DeWitt Move Worldwide. “For decades, our team has proudly supported government agencies and federal employees with seamless, secure relocations – both within the United States and across the globe. These results reaffirm that our commitment to quality continues to deliver measurable results.”

With decades of experience handling government relocations, DeWitt Move Worldwide has long been a trusted GSA-approved partner for domestic and international household goods transportation. The company’s strong performance in CHAMP’s CSI program underscores its continued focus on compliance, communication, and customer satisfaction at every stage of the moving process.

DeWitt Move Worldwide’s expertise includes:

  • Domestic and international household goods relocations for federal and government clients
  • Secure and compliant shipment management adhering to GSA and U.S. Department of Defense (DoD) standards
  • Comprehensive move coordination, from packing and transport to delivery and storage solutions
John Burrows, President of DeWitt Move Worldwide

“This continued success in our CSI score shows the dedication and focus of our team members.,” added John Burrows. “Each year, we complete thousands of domestic and international moves – including shipments to more than 100 countries in just the past two years. To earn such high CSI scores across that volume of work is a true testament to the professionalism, consistency, and dedication of our people. We’re proud of what this accomplishment represents and excited for the new opportunities it creates for DeWitt Move Worldwide.”

For more information about DeWitt Move Worldwide’s government moving services, visit www.dewittmove.com or contact GSA@DeWittMove.com.

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