#3: Seek Out Someone Who’s Already Built Trusted Relationships
We keep coming back to the concept of trust—probably because it’s the foundation for our entire industry. To do what we do requires a level of trust between every single link in the relocation chain.
When you’re looking for a partner to move your transferees, look for someone who’s established their own network of relationships and contacts. For example, DeWitt Move Worldwide is an approved Transportation Service Provider (TSP) in the GSA’s Centralized Household Goods Traffic Management Program. Through CHAMP, we’ve moved hundreds of Department of State employees all over the world.
When it comes to moves of that caliber, there are significant expectations that need to be met. As a result, we’ve developed a network of trusted partners all over the world who we know will get the job done right. And within those relationships, there’s a sense of accountability. When partners are familiar with each other, there’s a greater inclination on both sides to go the extra mile.
So when RMCs approach us to move their transferees, we’re confident that we have the contacts and the relationships to deliver five-star service through our network of trusted partners.
To uncover whether or not your partners have these kinds of trusted relationships, ask them about their past experience. You might consider questions like:
- How long have you been in business, and how many moves have you done?
- Do you specialize in certain destinations?
- Do you have experience in international moves as well as U.S. moves?
- How do you choose your partners?
- Tell me about some of your partner relationships in [location].
These kinds of questions will help you understand whether your prospective relocation partner has the relationships they need to execute your transferees’ moves flawlessly.